Live Chat Support Agent
Job Title: Live Chat Support Agent — Remote
Company: DLN Consulting Group
Location: Remote
Job Type: Full-Time / Part-Time
Description
DLN Consulting Group is looking for a Remote Live Chat Support Agent to handle real-time customer inquiries through our online chat platform. In this role, you’ll be the first point of contact for clients seeking assistance — responding to questions, resolving concerns, and ensuring every interaction ends on a positive note. No phone calls required. This is a text-based, fully remote position with flexible hours and paid training.
You don’t need years of experience to thrive here — we’re looking for people who are reliable, quick with a keyboard, and genuinely enjoy helping others. If you can type fast and stay calm under pressure, you’ll do great.
Requirements
- High school diploma or GED
- Minimum typing speed of 40 WPM
- Strong written communication — clear, professional, and friendly
- Ability to multitask across multiple chat windows simultaneously
- Basic computer skills and reliable internet connection
- Good judgment and problem-solving ability
- Self-motivated with the ability to work independently from home
- No prior experience required — entry level welcome
Benefits
- Fully remote — work from home
- No experience necessary — paid training provided
- Flexible scheduling — full-time and part-time available
- Text-based only — no phone calls ever
- Steady workflow with consistent hours
- Growth opportunities within DLN Consulting Group
- Supportive team environment