DLN Consult

Customer Care & Client Support — Remote

Remote
Full Time
Customer Care
Entry Level

Job Title: Customer Care & Client Support — Remote
Company: DLN Consulting Group
Location: Remote
Job Type: Full-Time

Description
DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution. If you are passionate about helping people and thrive in a remote environment this role is for you.

Requirements

  • High school diploma required; Associate’s or Bachelor’s degree preferred
  • 1–3 years of customer service or client support experience
  • Excellent verbal and written communication skills
  • Strong problem-solving ability and patience under pressure
  • Proficient with email, CRM tools, and video conferencing platforms
  • Reliable internet connection and dedicated home workspace
  • Ability to manage multiple client accounts simultaneously
  • Professional, empathetic, and solutions-focused attitude

Benefits

  • Fully remote position
  • Flexible scheduling options
  • Paid training and onboarding
  • Career advancement opportunities
  • Collaborative and supportive team culture
  • Performance-based incentives
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*