Online Chat Support Agent
Remote
Full Time
Customer Care
Entry Level
Job Title: Online Chat Support Agent — Remote
Company: DLN Consulting Group
Location: Remote
Job Type: Full-Time / Part-Time
Description
DLN Consulting Group is hiring a Remote Online Chat Support Agent to provide real-time assistance to clients through our online chat platforms. You will be the first point of contact for client inquiries, delivering fast, accurate, and friendly support in a fully remote setting. If you are a strong communicator who types quickly and stays calm under pressure this role is a great fit.
Requirements
- High school diploma or equivalent
- Minimum typing speed of 40 WPM
- Strong written communication — clear, professional, and concise
- Ability to handle multiple chat conversations at the same time
- Basic computer skills and reliable high-speed internet
- Customer service experience preferred but not required
- Self-disciplined and able to work independently from home
- Available for flexible shift scheduling including evenings or weekends if needed
Benefits
- Fully remote position
- Flexible part-time or full-time hours
- Paid training provided
- Entry-level friendly
- Supportive team environment
- Opportunity to advance into senior support or account management roles
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